SQL Server Support

SQL Server Support services

Monitoring Services include:

  • 24x7x365 monitoring ensuring long term database health
  • Proactive database monitoring including performance monitoring, access control, server configuration control, capacity planning, resource utilization, server and database availability.
  • Customized notifications
  • Break/fix resolution
  • Accurate and timely alerts
  • Ensuring best practices
  • Faster processing and response / optimizations

Proactive tuning

Proactive tuning incorporates:

  • Database utilization
  • License optimization
  • ETL
  • Clustering and Availability Groups
  • Log shipping
  • Replication
  • Server configuration
  • Database design

 Database Tuning Services

Database Tuning Services are proactive tuning, optimization, best practices and support for your databases.
Short-term tuning may require:

  • Query optimization
  • Reports
  • SQL Server jobs
  • Backups/restores
  • Materialized views

BI and Data warehouse includes:

  • Providing full application lifecycle support including planning, designing, building, deploying, and supporting all stages of the business intelligence lifecycle.
  • Developing and implementing a roadmap for proper data governance and management to ensure all data is leveraged in the most efficient and effective manner.
  • Completing data warehouse development design, and upgrades using star schema and operational data store (ODS) formats.
  • Implementing data integration services (SSIS)
  • Multidimensional Online Analytical Processing (OLAP) analytics and cube design.
  • Spearheading Advanced Extract-Transform-Load (ETL) designs, development, and optimization
  • Preparing customized and interactive business operations reports based on your desired specifications.
    Developing and building data warehousing.

Database Project

Database Projects and support may include:

  • Database Assessments
  • Tuning Initiatives
  • Security and Audits
  • Server Consolidation
  • Complex Server Migration
  • Platform Migration
  • Database Installations
  • Data Modeling
  • Application Design
  • Infrastructure Design
  • DW, BI, ETL and Reporting
  • Data Retention
  • New Functionality
  • Capacity Planning
  • Backup and Recovery
  • High Availability and Failover
  • Disaster Recovery

Database Automation

All manual repeating processes can and should be automated. We can help with:

  • Identifying your organization’s major automation concerns
  • Outline a roadmap
  • Develop scripts and queries to improve your organization’s automation processes
  • Automatically generate reports
  • Utilize a number of automation tools that best align with your needs, including SSIS, PowerShell, and a host of third-party options.

Data Development and Architectural Support:

  • Our DBAs can help organize all aspects of data development
  • Act as a data architect to bring together all the disparate pieces of a project while focusing on the bigger picture.
  • Guide and coordinate all aspects of the data architecture within the development project.
  • Create a data repository to store all project code (T-SQL code) and data structure Identifying the unique needs of your enterprise to define necessary technical parameters, information architecture, and timeline.
  • Conceptual, logical, and physical database design and development.
  • Automating procedures to ensure continuous delivery and thus reduce risk and improve efficiency.
  • Ongoing monitoring, beginning at the delivery stage and continuing through to the retirement stage.
  • Database tuning and maintenance.

Dynamics Resources offers Comprehensive Reactive and Proactive SQL Server Support.

Below please find a break down of Weekly / Monthly services.  In case Monitoring is not setup on your SQL Sever environment, we will create the initial setup crucial for monitoring. 


Daily/weekly health checks include the list below and takes 7 hours a week:

  • Performance Monitoring (long running queries, frequent queries, concurrent users)
  • Security Audit (failed logins, access and permissions level)
  • Server Configuration Change Control
  • Disk Space usage and database growth
  • Resource utilization (CPU, IO, Memory)
  • Server and Database availability
  • Failed jobs and jobs of abnormal duration
  • Size and Duration of database backups
  • Status of Core Services (SQL Server Agent, SQL Server Engine, etc.)
  • Track changes in database status and properties
  • Specific errors and problems such as deadlocks, high severity errors
  • Index monitoring (fragmentation, missing indexes, duplicate indexes, unused indexes)

Monthly Assessment

  • Monthly assessment, reports and SQL Server upgrades:
  • Monthly database assessments will provide key insights, short and long-term database recommendations, optimization opportunities, misconfiguration and information on alternative database approaches to your environment
  • Monthly reports with current environment details, such as usage peaks and valleys, concurrent sessions, index usage
  • Monthly restore test from available backups
  • SQL Server patching as patch became available