SUPPORT MADE EASY
Choose the support path that matches your solution. We offer: Dynamics 365 Support, Dynamics AX Support, Dynamics CRM Support
We do not offshore.
We do not subcontract.
Our Support Plans start at as little as 30 hours per month.
– Lana Vernovsky
At Dynamics Resources, we believe that support is the essential element that continues to drive our clients toward success. Whether you are looking to optimize, upgrade, enhance, or maintain the reliability of your Dynamics environment, we can provide a solution using one of our Dynamics Support Plans.
Keep in mind, that with any of our Dynamics Support Plans, you are protected by a dedicated team of reliable Dynamics 365/AX/CRM experts who provide techno-functional assistance in all aspects of your AX or CRM environment. Dynamics Resources implements not just a reactive approach but also a proactive and personalized approach to help you optimize your ERP investments.
|Starter||Premium||VIP||Pay As You Go|
|Monthly Subscription hours||30||100||200||0|
|Guaranteed response time||4 hours||2 hours||1 hour||Please inquire*|
|Dedicated Project Manager|
|US-based Experts from our headquarters|
|Hotfixes, Updates, CU Updates, new releases|
|SQL Server Support||—||—|
|Security Role Audit||—||—|
|Share Point Support||—||—|
|User License Audit||—||—|
* Our Pay as you go plan can be customized for each individual client.
Microsoft Dynamics Solution Audit is one of the Dynamics Resources services. Once you become a Valued Support member, Audit is the first step, which allows us to get an assessment of the current state of health of your Axapta and/or CRM environments as well as prospects for future development.
The service consists of a technical and functional audit along with an infrastructure audit. The results of the audit include recommendations to enhance and optimize system performance as well as potential configuration adjustments to the servers. The outcome of the functional audit are recommendations aimed at increasing system efficiency correlating to business processes.
This is the step when we meet with your team to go over our findings along with time and cost estimates.
Once we go over Solution Audit findings, the data is transferred to our support team and we start supporting your AX environment.